Vol. 11 No. 20 (2020): Journal of Tourism and Services

Scientific Papers

• Professional Satisfaction as a Key Factor in Employee Retention: A case of the Service Sector

  Yeliz Pekerşen, Onur Tugay

  1-27

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• The Slovak Spa Industry and Spa Companies: Financial and Economic Situation

  Róbert Štefko, Sylvia Jenčová, Petra Vašaničová

  28-43

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• Intermediary Role Of Nostalgia Tendency In The Effect Of Electronic Word Of Mouth Communication On Tourists' Destination Visit Intentions

  Gönül Göker, İlknur Ayar

  44-59

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• Influence of VFR Tourism on the Quality of Life of the Resident Population

  Alfonso González Damián, Alma Rosa Macías Ramírez

  60-73

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• Market Segmentation in Urban Tourism: Exploring the Influence of Personal Factors on Tourists' Perception

  Amina Chebli, Meriem Chabou Othmani, Foued Ben Said

  74-108

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• Selected Aspects of Strategic Management in the Service Sector

  Ján Dvorský, Zora Petráková, Khurram Ajaz Khan, Ivo Formánek, Zdeněk Mikoláš

  109-123

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• Key Success Factors for Doing Business in Hot Air Balloon Riding

  Serkan Bertan

  124-131

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• Increasing tourism competitiveness: Connecting Blue and Green Croatia

  Ivan Kelić, Aleksandar Erceg, Ivana Čandrlić-Dankoš

  132-149

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• Evaluation of the Impact of Sharing Economy on Hotel Business

  Paulína Srovnalíková, Evelina Semionovaitė, Edita Baranskaitė, Daiva Labanauskaitė

  150-169

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• Ride-hailing vs. Taxi Services: a Survey-based Comparison

  Jiří Mezuláník, Lukáš Durda, Mehmet Civelek, Lukáš Malec

  170-186

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