Ride-hailing vs. Taxi Services: a Survey-based Comparison

Mezuláník, J., Durda, L., Civelek, M. & Malec, L. (2020). Ride-hailing vs. Taxi Services: a Survey-based Comparison. Journal of Tourism and Services, 20(11), 170-186. doi: 10.29036/jots.v11i20.155

  • Jiří Mezuláník University of Entrepreneurshp and Law, Prague, Czech Republic
  • Lukáš Durda University of Entrepreneurship and Law, Prague, Czech Republic
  • Mehmet Civelek Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law, Czech Republic
  • Lukáš Malec University College of Business in Prague, Prague, Czech Republic
Keywords: platform economy, ride-hailing, ridesharing, ride-sourcing, sharing economy, transportation industry, Uber

Abstract

As being an important player of sharing economy, ride sourcing services provide benefits for socio-economic and environmental issues of countries and make positive contributions for sustainability. To indicate socioeconomic and environmental influences of these services, this paper aims to make comparison between some alternative Transportation Network Companies, namely, Taxify, Uber and Liftago and standard taxi services regarding their drivers’, vehicles’ and trips’ characteristics. In line with this objective, this research investigates 84 drivers of ride sourcing services and standard taxi industry from two various cities of the Czech Republic, namely, Prague and Ostrava. The data of this paper was collected by using a self-administered questionnaire and the researchers applied multiple correspondence analysis in R-software to make the analyses of this research. The results of these analyses show that different from standard taxi services, most of the drivers of Taxify in Prague are not Czech fluent. Moreover, in Prague, drivers of Uber Technology Network company work at the weekends and they drive Uber cars as a part time work. When it comes to transportation activities in Ostrava, standard taxi services were driven for higher kilometres and at the weekends, while total kilometres that were driven by Liftago’s cars are less than standard taxi services and these trips were mostly taken in workdays. These results show that services of standard taxi industry and ride sourcing services differ regarding characteristics of drivers, trips, vehicles, passengers and cities. Some policy implementations are also provided by this paper to hinder disruptive transportation actions.

Author Biographies

Jiří Mezuláník, University of Entrepreneurshp and Law, Prague, Czech Republic

Dr. Jiří Mezuláník

Department of Entrepreneurship and Management, Institute of Entrepreneurship and Marketing

University of Entrepreneurship and Law

Vltavská 585/14, 150 00 Prague, Czech Republic

Web page: www.vspp.cz

E-mail: jiri.mezulanik@vspp.cz

Position: director of institute

Main field of research: sharing economy, communication, marketing

Lukáš Durda, University of Entrepreneurship and Law, Prague, Czech Republic

Lukáš Durda, PhD.

Department of Entrepreneurship and Management, Institute of Entrepreneurship and Marketing

University of Entrepreneurship and Law

Vltavská 585/14, 150 00 Prague, Czech Republic

Web page: www.vspp.cz

E-mail: lukas.durda@vspp.cz

Position: senior lecturer and researcher

The main field of research: entrepreneurship, startups, networking

Mehmet Civelek, Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law, Czech Republic

Mehmet Civelek, Ph.D.

Department of Entrepreneurship and Management, Institute of Entrepreneurship and Marketing

University of Entrepreneurship and Law

Vltavská 585/14, 150 00 Prague, Czech Republic

Web page: www.vspp.cz

E-mail: mehmet.civelek@vspp.cz

Position: researcher

The main field of research: entrepreneurship, finance, sharing economy

Lukáš Malec, University College of Business in Prague, Prague, Czech Republic

Lukáš Malec, Ph.D.

Department of Information Technologies and Analytical Methods

University College of Business in Prague

Spálená 76/14, 110 00 Prague, Czech Republic

Web page: www.vso.cz

E-mail: lukas.malec@vso-praha.eu

Position: Head of the department

The main field of research: economic and multivariate statistics

Published
2020-06-30