The Role of Psychological Factors in Travel Constraints Effect on Leisure Travel Participation of People with Disabilities

Authors

DOI:

https://doi.org/10.29036/1xbgfz28

Keywords:

Travel Constraints, Learned Helplessness, Self-Efficacy, Leisure Travel Participation, People with Disabilities

Abstract

People with disabilities are an underrepresented group in the tourism sector. They face more complex challenges than able-bodied tourists due to various barriers that hinder their participation in tourism. This study aims to explore the impact of travel constraints on leisure travel participation among people with disabilities through the psychological approaches of learned helplessness and self-efficacy. The study's conceptual framework is derived from the theories of leisure constraints, learned helplessness, and social cognitive theory. The data collection procedure in this study was carried out in collaboration with private disability management organizations, disability education institutions, and government-affiliated institutions in Indonesia. The questionnaires were distributed from June 25, 2024, to August 8, 2024. From the 300 questionnaires distributed, 226 were returned, but only 221 met the research criteria. The respondents consisted of individuals with physical and sensory disabilities. Data analysis (CFA), Confirmatory Factor Analysis, was employed to validate the research model framework, and Structural Equation Modelling (SEM) was employed to test the seven proposed hypotheses. The study results indicate that travel constraints negatively affect leisure travel participation and positively affect learned helplessness and self-efficacy. Additionally, learned helplessness and self-efficacy positively influence leisure travel participation. This study contributes to developing a research framework on the travel behavior of individuals with disabilities by building on findings from previous studies. The results provide a deeper understanding of the specific characteristics of travel behavior among individuals with disabilities and explore the role of psychological factors in enhancing their tourism participation. Practically, this study supports formulating strategies and inclusive tourism policies to create satisfying and equitable travel experiences for all.

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Author Biographies

  • Rahmat Priyanto, Universitas Pendidikan Indonesia, Bandung, Indonesia & STP Ars Internasional, Bandung, Indonesia

    Email: rahmat.rmp@upi.edu

    A lecturer in Tourism Management at STP Ars Internasional and a doctoral candidate at Universitas Pendidikan Indonesia, his research primarily focuses on tourism marketing, with a recent interest in studying the behavior of people with disabilities within the tourism context.

  • Ratih Hurriyati, Universitas Pendidikan Indonesia

    Email: ratih@upi.edu

    A lecturer at the Faculty of Business, Education, and Economics at UPI, and serves as the Deputy Director for Resources, Finance & Assets Facilities at the School of Postgraduate Studies. Her research focuses on marketing, with a special interest in consumer behavior in digital, tourism, financial industries, and SMEs.

  • Vanessa Gaffar, Universitas Pendidikan Indonesia

    Email: vanessa@upi.edu

    The Vice Dean of Academic Affairs at the Faculty of Business, Education, and Economics at UPI. Her research interests include tourism marketing, sports marketing, entrepreneurship, CRM, and social media marketing.

  • Chairul Furqon, Universitas Pendidikan Indonesia

    Email: c_furqon@upi.edu

    The author is a lecturer at Universitas Pendidikan Indonesia (UPI) who teaches at the Management Study Programme. His research primarily focuses on Operations Management and Management Information Systems.  Her research interests include Operations Management, Management Information Systems, Entrepreneurship, and Marketing.

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Published

2025-05-30

How to Cite

Priyanto, R., Hurriyati, R., Gaffar, V., & Furqon, C. (2025). The Role of Psychological Factors in Travel Constraints Effect on Leisure Travel Participation of People with Disabilities. Journal of Tourism and Services, 16(30), 49-72. https://doi.org/10.29036/1xbgfz28