Effect of Sustainable Leadership Practices on Sustainable Organizational Performance in the Hospitality Sector. Does Organizational Culture Matter?

Authors

DOI:

https://doi.org/10.29036/6g57g065

Keywords:

sustainable leadership, employee well-being, job satisfaction, leadership practices

Abstract

This research examines the role of organizational culture (OC) in the relationship between sustainable leadership practices (SLPs) and sustainable organizational performance (SOP) at five-star hotels in three Arab countries: Egypt, Jordan, and Saudi Arabia. A total of 434 workers who work in five-star hotels in the three Arab countries were given a questionnaire. 49 questions were used to measure three variables. First, SPL's dimensions are represented by foundation practices (FPs), higher-level practices (HLPs), and key performance drivers (KPDs). Second, organizational culture and third, sustainable organizational performance dimensions represented by economic sustainability performance (SECP), social sustainability performance (SSP), and environmental sustainability performance (SENP). The obtained data were analyzed by PLS-SEM. The results show that FPs, HLPs, and KPDs have a significant influence on both SECP, SSP, and SENP, and OC on one side, and OC also has a significant influence on SECP, SSP, and SENP on the other side. The results also confirm the role of OC as a mediating variable in the relationship between the dimensions of SLPs and the dimensions of SOP. This study provides valuable insights and a roadmap for hotel practitioners seeking to navigate the complex landscape of SLPs and OC toward their effect on sustaining organizational performance. The findings are also discussed in the light of the previous studies and provide recommendations for other researchers, guidance for luxury hotels striving to strike a balance between SECP, SSP, and SENP.

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Author Biographies

  • Tamer Hamdy Ayad, Management Department, College of Business Administration, King Faisal University, Al Hofuf, Saudi Arabia

    Email: tayad@kfu.edu.sa  

    Professor Tamer Ayad is a professor at the Management Department, College of Business Administration, King Faisal University, Saudi Arabia. Additionally, he is a Professor at the Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Egypt (currently on secondment to work abroad). He is interested in the fields of tourism resource management and utilization, marketing, economic feasibility studies for tourism projects, human resource management, and tourism and hotel training. He has published numerous extensive scientific research papers in the tourism industry -Scopus and ISI- and has conducted numerous marketing and economic feasibility studies for several tourism projects locally and internationally. He has also delivered numerous local, regional, and international training courses.

  • Samer M. Al-Sabi, Management Department, College of Business Administration, King Faisal University, Al Hofuf, Saudi Arabia

    Email: smalsabi@kfu.edu.sa

    Dr.Samer M. Al-Sabi is an associate Professor of International Hospitality Management at Petra College for Tourism and Archaeology in Al-Hussein Bin Talal University, Ma’an, Jordan, from 2012 to 2019. From 2019 to the present, he has served as a faculty member in the business administration department at King Faisal University in Ihsa, Saudi Arabia. Dr Al-Sabi serves as an active member in the business college in terms of the quality programs in the Business Administration Department and the accreditations for both programs (i.e, Bachelor of Business Administration and Master of Business Administration). Dr Al-Sabi has published many scientific research papers with a concentration in Hotel and Tourism Management Studies. Dr Al-Sabi is interested in the areas of Hospitality Management Studies, Tourism Management Studies, Human Recourse Management Studies, Management Studies, Empowerment (i.e.Structural Empowerment, Psychological Empowerment and Green Empowerment), Total Quality Management, Service Recovery Performance, Innovation Performance, Quality Management Practices, Green Training, Pro-environmental Behavior and Environmental Performance.

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Published

2025-05-30

Issue

Vol. 16 No. 30 (2025): Journal of Tourism and Services

Section

Scientific Papers

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Copyright (c) 2025 Journal of Tourism and Services

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Journal of Tourism and Services (ISSN 1804-5650) is published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners:

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How to Cite

Ayad, T. H., & Al-Sabi, S. M. (2025). Effect of Sustainable Leadership Practices on Sustainable Organizational Performance in the Hospitality Sector. Does Organizational Culture Matter?. Journal of Tourism and Services, 16(30), 278-301. https://doi.org/10.29036/6g57g065