Perception of the Selected Business Environment Aspects by Service Firms

Ajaz Khan, K., Çera, G., Nétek, V. (2019). Perception of the Selected Business Environment Aspects by Service Firms. Journal of Tourism and Services, 10(19): 111-127. https://doi.org/10.29036/jots.v10i19.115

  • Khurram Ajaz Khan Department of Business Administration, Faculty of Management and Economics, Tomas Bata University https://orcid.org/0000-0001-5728-8955
  • Gentjan Çera Department of Business Administration, Faculty of Management and Economics, Tomas Bata University https://orcid.org/0000-0002-9324-181X
  • Vaclav Netek Department of Marketing, Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law
Keywords: business environment, SMEs, entrepreneurs, business sectors, Czech and Slovak Republics

Abstract

The business environment is a profound concern for the state and institutions to make it encouraging to boost entrepreneurship. Given such relevance of the business environment, this paper aims to link selected business environment aspects to business sector. The study identified the perceived differences between sectors in the Czech and Slovak Republics and then a comparison of a similar group of firms. To shape the study, survey-based research planned and conducted in two segments of firm’s (service and non-service), covered 641 enterprises. The current research adopted factor analysis and then t-test and Mann-Whitney test to determine the results. The major findings of the study reveal that the Slovak firms in the service sector scored higher in macroeconomic environment, consumers’ consumption and competition factors and lower in access to finance factor, as compared to their non-service counterparts. However, another key finding indicates that the Czech entrepreneurs’ perception did not statistically differ in any selected aspects of business environment between the firms operating in service and non-service sectors. In all the cases business support was found insignificant. This paper adds to the existing literature in entrepreneurship by offering a better understanding of the linkage between business sector and business environment aspects.

Author Biographies

Khurram Ajaz Khan, Department of Business Administration, Faculty of Management and Economics, Tomas Bata University

Department of Business Administration, Faculty of Management and Economics, Tomas Bata University, Mostní 5139, Zlin 760 01, Czech Republic, E-mail: khan@utb.cz, ORCID: https://orcid.org/0000-0001-5728-8955. He is a PhD candidate in Finance at the mentioned University. His area of interest is financial literacy, financial capability, business environment, financial awareness and financial markets. He is also a member of a research project aiming fostering entrepreneurship.

Gentjan Çera, Department of Business Administration, Faculty of Management and Economics, Tomas Bata University

Department of Business Administration, Faculty of Management and Economics, Tomas Bata University, Mostní 5139, Zlin 760 01, Czech Republic, cera@utb.cz, ORCID: https://orcid.org/0000-0002-9324-181X. He is a PhD student in Economic Policy and Administration at the above institution. He is also an assistant professor at Faculty of Economics and Agribusiness, Agricultural University of Tirana, Albania. His current research interest includes business environment, entrepreneurship and financial behavior. Currently, he is managing one scientific project in the field of entrepreneurship.

Vaclav Netek, Department of Marketing, Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law

Department of Marketing, Institute of Entrepreneurship and Marketing, University of Entrepreneurship and Law, Prague, Czech Republic. www.vspp.cz, email: vaclav.netek@vspp.cz. Associate professor Netek focuses his research activities in the area of industrial marketing and economics and management of small and medium-sized enterprises in the field of services.

Published
2019-11-22