Identification of Business Model Complementarity and the Factors that Determine it in the Klaipeda City Incoming Tourism
DOI:
https://doi.org/10.29036/jots.v10i19.107Keywords:
business model, complementarity, business model complementarityAbstract
The main goal of this research was to determine the complementarity of the business models of the investigated enterprises and the factors determining it in the Klaipeda city (Lithuania) incoming tourism. Research was based on the methodological approach of the qualitative research (the phenomenological case study). Data of the research were obtained by using the instrument of partially structured expert interview. As the results of the research, the concept of business model complementarity and the factors that determine it in the tourism business was theoretically analysed; the conceptual model of business model complementarity and the factors that determine it in the incoming tourism was identified, analysed in practice and presented as well. The research results can be used in several practical fields of activities: the obtained results allow to strengthen managerial impact to the creation and development of the potential partnerships; the research methodology is easily adaptable for the determination of business model complementarity of companies that operate in other business systems and prepared research instrument can be considered as a diagnostic tool for inter-organisational relations, it can be used to determine and evaluate the complementarity of company business models in various business systems.
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Copyright (c) 2019 Journal of Tourism and Services
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Journal of Tourism and Services (ISSN 1804-5650) is published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners:
- University College of Business in Prague, Czech Republic
- University of Entrepreneurship and Law, Prague, Czech Republic
- School of Business and Administration of the Polytechnic Institute of Setúbal, Portugal
- Faculty of Operation and Economics of Transport and Communications, University of Zilina, Slovakia
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