CERNISEVS, O.; POPOVA, Y.; CERNISEVS, D. Business KPIs Based on Compliance Risk Estimation. Journal of Tourism and Services, [S. l.], v. 14, n. 27, p. 222–248, 2023. DOI: 10.29036/jots.v14i27.636. Disponível em: https://jots.cz/index.php/JoTS/article/view/636. Acesso em: 16 apr. 2024.