CHANG, K.-Y.; CHANG, W.-H.; YEH, Y.-C. How to Improve Tour Leaders and Guides Service Performance through Emotional Display Rules – The Moderating Effect of Job Stress. Journal of Tourism and Services, [S. l.], v. 13, n. 25, p. 156–175, 2022. DOI: 10.29036/jots.v13i25.403. Disponível em: https://jots.cz/index.php/JoTS/article/view/403. Acesso em: 20 jun. 2024.